Construction Lifecycle ERP

The build is done. The relationship isn’t.

Turn every completed project into a recurring, AI-managed building — aftercare, assets, maintenance, compliance, a customer portal and an engineer field app. Contractor CRMs stop at handover. Pinnqle keeps earning for as long as you hold the contract.

The moat

The Digital Building Passport

A permanent, transferable whole-life record of every building — identity, assets, compliance, warranties, service history, capital forecast and carbon — exported to a branded PDF that travels with the building on sale or change of ownership. The longer a building is held, the harder that record is to replace.

Aftercare & handover

04 modules

Defects & DLP

A full Defects Liability workflow — report, approve, assign, repair, sign off — with an AI photo-diagnosis that classifies the fault, likely cause and repair cost.

Snagging

Room-by-room snagging with pins dropped straight onto the floor plan, photos, trades and digital sign-off.

Warranty management

Every installed item with its warranty, serial, manufacturer and expiry — tracked and surfaced before it lapses.

Digital handover pack

Keys, certificates, as-builts, O&M manuals, the asset register and emergency contacts — handed over in one place.

Assets & planned maintenance

04 modules

Asset register

Every serviceable asset from the front entrance to the roof, each with its service cadence, expected life and replacement cost.

PPM calendar

Planned preventative maintenance auto-scheduled from each asset — colour-coded, due-date driven, one click to mark serviced.

Master asset library

A ~300-item library of assets and maintenance activities with sensible default cadences and lifespans — pick and go.

Facilities management

Cleaning, grounds, security, waste and building fabric — scheduled, tracked, costed and invoiced across long-term contracts.

Service, contracts & field

04 modules

Service desk

A reactive-maintenance ticket queue with priorities, SLA response clocks, photos and breach tracking — a Zendesk for buildings.

Contracts & SLA

Maintenance agreements with term, value, service tier (Bronze→Platinum), emergency response and automatic SLA monitoring.

Customer portal

Clients see their building, certificates and warranties, report issues with photos, get an instant AI assessment, and track progress live.

Engineer field app

An offline-first PWA: jobs, camera photos, hours with clock in/out, materials and a customer signature — hours flow straight to payroll.

Compliance — UK · AU · US

03 modules

Statutory register

Fire risk, gas, EICR, legionella, asbestos, lift, PAT and more — a red/amber/green dashboard that never lets a deadline slip.

Certificate tracking

Every certificate with its expiry, flagged before it runs out and visible to the client in their portal.

Country profiles

A building carries its country (UK/AU/US) — compliance sets, certificates, units, tax and terminology all switch automatically.

AI Building Intelligence

05 capabilities

Health score & briefing

A live 0–100 health score per building and an AI operations briefing that prioritises exactly what to do next.

Predictive maintenance

Assets flagged by risk and a failure window — pre-empt the breakdown before it happens.

AI defect recognition

A photo of a fault returns the defect type, likely cause, trade, severity and a repair-cost range — for staff and customers.

Cost forecasting

Projected annual maintenance spend and a rolling replacement reserve, in the building’s own currency.

AI scheduling & contract review

Recommend the right engineer for each job by workload, trade and SLA — and review a contract for risk, gaps and what’s chargeable.

Every building becomes recurring revenue.

The flagship Lifecycle tier — turn one-off projects into decades of managed, AI-assisted service.